Refund and Return Policy

Thank you for purchasing our products at Nanokinetics.com operated by Infused Nanokinetics. Due to the nature of our business and products we sell, we handle refunds and returns on a case-by-case basis with the ultimate goal of making our customers happy.

If we choose to provide a refund or exchange, we will ask that item(s) be returned to us within 7 calendar days from the Return Authorization (RA). You have up to 14 days after delivery to request a return or exchange of the purchased items. The item(s) must be unopened and in its original condition. Shipping, handling, and any applicable tax may not be refundable.

If our products arrived damaged or contaminated in any way, please contact us right away along with pictures of the product and we will be happy to send a replacement. If anything is unclear or you have more questions feel free to contact our customer support team at info@nanokinetics.com.